Al Manara Medical Center

Privacy Policy – Al Manara Medical Center

At Al Manara Medical Center, protecting your personal data and medical confidentiality is a fundamental commitment. When you visit our website or contact us regarding our medical, aesthetic, surgical, or diagnostic services, we may collect certain information necessary to ensure proper care and effective communication. This Privacy Policy explains in a clear and transparent manner how your personal data is collected, used, stored, and protected.

Collection of Personal Information

We primarily collect personal information that you voluntarily provide when you contact us, request an appointment, submit an inquiry, or seek medical services. This information may include your name, contact details, and any details necessary to understand your request or medical needs.

Additionally, certain technical data may be collected automatically during your visit to our website, such as your IP address, browser type, pages visited, and duration of consultation. This data helps us improve website performance, accessibility, and user experience.

Use of Personal Data

The information collected is used exclusively to:

Respond to your inquiries and appointment requests
Provide and manage medical services
Ensure proper patient communication and follow-up
Improve our services and website functionality

With your prior consent, your data may also be used to inform you about relevant medical services, updates, or clinic-related information. Under no circumstances is your data used for unrelated commercial purposes.

Medical Services and Confidentiality

In the context of medical consultations or treatments, certain personal or medical information may be shared internally with licensed healthcare professionals or authorized staff strictly for the purpose of delivering safe and appropriate medical care. All such communications are conducted in full compliance with medical confidentiality and ethical standards.

Data Sharing and Disclosure

Al Manara Medical Center does not sell, rent, or trade your personal data. Limited data may be shared only when necessary with:

Authorized medical staff and healthcare professionals
Technical or IT service providers responsible for website maintenance
Legal or regulatory authorities, when required by law

In all cases, data sharing is strictly limited to what is necessary and conducted securely.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Personal data is retained only for the duration necessary to fulfill its purpose or to comply with applicable legal and regulatory requirements. Once this period has expired, the data is securely deleted or anonymized.

Your Rights

In accordance with applicable data protection laws and international privacy standards, you have the right to:

Access your personal data
Request correction or update of your information
Request deletion of your data, where applicable
Object to or restrict certain data processing activities

To exercise your rights, you may contact us using the details provided below. We are committed to responding promptly and transparently.

Cookies Management

Our website may use cookies to enhance user experience, facilitate navigation, analyze website traffic, and improve overall performance. You may configure your browser settings to accept or refuse cookies. Please note that disabling certain cookies may affect the optimal functioning of the website but will not prevent access to essential information.

Updates to This Privacy Policy

Al Manara Medical Center reserves the right to update this Privacy Policy at any time to reflect regulatory changes, technical updates, or improvements in our data protection practices. Any modifications will be published on this page. We encourage users to review this policy periodically.